At Insurance Bills Pay, we are committed to delivering reliable and secure insurance and payment services. If you are not fully satisfied with our services, we provide the following refund policy:
1. Eligibility for Refunds
Refunds may be considered under the following conditions:
You cancel your insurance policy within the applicable cooling-off period as outlined in your policy terms.
A payment processing error has occurred.
Services were delivered incorrectly or in violation of our agreement.
Each request will be reviewed individually to determine eligibility.
2. Cooling-Off Period
If you cancel your policy or service within the designated cooling-off period, typically 10 to 30 days from the date of purchase or agreement, you may be eligible for a full refund. Please check your specific insurance plan for the exact cooling-off period, as it may vary by product or provider.
3. Non-Refundable Items
The following are generally non-refundable:
Payments made after the cooling-off period has ended.
Customized services or products tailored to individual specifications.
Administrative or processing fees associated with your insurance payment.
4. Refund Processing
Approved refunds will be issued using the original payment method. Depending on your financial institution, refunds may take between 7 to 15 business days to appear in your account.
5. Exceptions
Insurance Bills Pay reserves the right to decline refund requests in cases involving fraud, abuse, or violations of our Terms & Conditions.
6. Changes to This Policy
We may update or revise this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.
By making a payment through Insurance Bills Pay, you acknowledge and agree to the terms of this Refund Policy.
Contact Us
For questions or refund requests, please contact us:
Insurance Bills Pay
Email: info@insurancebillspay.com